Last updated: 15 April 2026
This English text is provided for convenience only. The French version is the legally binding one.
These Terms of Service govern the contractual relationship between HOLOVISIO, a French SARL with share capital of EUR 2,000.00, whose registered office is at 21 rue Jean Rostand, 91400 Orsay (SIRET: 914 041 827 00017), hereafter "the Provider", and any individual or legal entity subscribing to the Omniview 3D service, hereafter "the Client".
Omniview 3D is an online (SaaS) service for viewing, hosting and distributing interactive 3D models. Depending on the plan subscribed to, the service includes:
Prices are shown in euros including tax on the Pricing page. Payment is made by card through the secure Stripe platform. The subscription renews automatically on a monthly or annual basis depending on the plan chosen.
EU VAT number: FR95914041827. Invoices are issued automatically and available from the customer portal.
In accordance with article L221-28 of the French Consumer Code, the right of withdrawal does not apply to contracts for the supply of digital content not provided on a physical medium where performance has begun with the consumer's consent. By subscribing to the service, the Client accepts that performance begins immediately.
The Client may cancel their subscription at any time from their customer area (Stripe portal). Cancellation takes effect at the end of the current billing period. No pro rata refund will be made.
The Client retains all intellectual property rights in the 3D models they upload to the platform. HOLOVISIO claims no rights over that content and undertakes not to use it for any purpose other than providing the service.
HOLOVISIO undertakes to provide the service with due care. It cannot be held liable in the event of force majeure, malfunction of the Internet network, or use of the service by the Client that does not comply with these terms. HOLOVISIO's liability is limited to the amounts actually paid by the Client over the last 12 months.
The processing of personal data is described in our Privacy policy. The Client has a right to access, rectify and delete their data.
HOLOVISIO undertakes to maintain availability of the Omniview 3D platform of 99.5% per calendar month, excluding scheduled maintenance. Scheduled maintenance is announced by email with at least 48 hours' notice and carried out outside business hours (Monday to Friday, 9am–6pm CET).
If this threshold is not met, the Client may request a credit proportional to the downtime recorded, within 15 days of the incident, capped at one month of billing.
On expiry or termination of the contract, the Client may request the return of their 3D files hosted on the platform within 30 days of the effective termination date. The request must be sent to contact@omniview3d.com.
HOLOVISIO will provide the files in their original format as a ZIP archive. After that period, HOLOVISIO is no longer required to retain the Client's data. This provision constitutes the return clause within the meaning of the GDPR (art. 28).
These Terms are governed by French law. In the event of a dispute, the parties undertake to seek an amicable solution. Failing that, the dispute will be brought before the competent courts of Évry, France.
For any question relating to these Terms:
HOLOVISIO — 21 rue Jean Rostand, 91400 Orsay, France
Email: contact@omniview3d.com